Experience & Operations Manager (Health Clinic)
Join us. Be you. Be part of our rapid, transformational movement.
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Are you passionate about creating exceptional wellness experiences? Do you have expertise in managing spa and longevity-focused services? We are seeking an Experience & Operations Manager to lead and elevate the client journey at Marisa Peer’s Mind, Body & Longevity Clinic.
About the Role
As the Experience & Operations Manager, you will oversee the daily operations, client experience, and service excellence within our Mind, Body & Longevity Clinic. You will ensure smooth coordination of wellness programs, optimize customer engagement, and implement best-in-class hospitality practices to enhance client satisfaction.
Key Responsibilities
Lead and manage all operational aspects of the Mind, Body & Longevity Clinic, ensuring an exceptional experience for clients.
Develop and implement processes that optimize wellness services, including spa treatments, longevity-focused therapies, and holistic well-being programs.
Supervise and train staff to maintain high service standards, ensuring professionalism and expertise in every client interaction.
Oversee scheduling, bookings, and operational logistics to enhance efficiency and customer satisfaction.
Foster a warm, inviting atmosphere aligned with the center’s mission of rejuvenation and longevity.
Collaborate with leadership to refine and expand offerings based on client feedback and industry best practices.
Requirements
Must understand every aspect of running a successful health clinic in Dubai, inclusive of financial reporting
Proven experience in spa management, wellness hospitality, or a similar high-end customer experience role.
Strong organizational and leadership skills, with the ability to manage teams and client interactions seamlessly.
A deep understanding of wellness and longevity practices (preferred but not required).
Exceptional communication and problem-solving abilities.
Ability to maintain operational excellence while fostering a relaxing, client-centered environment.
Why Join Us?
Be part of a cutting-edge wellness destination focused on mind-body rejuvenation and longevity.
Lead a team in delivering transformative wellness experiences.
Competitive compensation and a dynamic work environment in a fast-growing sector.
Please note: We plan to begin recruiting for this position in late 2025. If you would like to be considered when the process begins, please submit your application.
- Department
- Executive & Executive Support Functions
- Locations
- Dubai - Meydan, Dubai Office
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- First /Mid-Level Officials
Background on Marisa Peer
Marisa Peer is an internationally award-winning, qualified hypnotherapist with advanced certificates in hypnotherapy from the Hypnotism Training Institute of Los Angeles. Marisa has completed additional studies in hypno-healing, advanced hypnotherapy, medical hypnotherapy, and Gestalt analysis.
Having undertaken further studies at the Proudfoot School of Hypnotherapy and Psychotherapy and the Atkinson Ball College of Hypnotherapy, Marisa has dedicated the last three decades to researching, testing, and applying the most beneficial principles of hypnotherapy, psychotherapy, NLP, CBT, and neuroscience.
The result of over 30 years of careful and rigorous study, Marisa’s unique Rapid Transformational Therapy (RTT) has helped tens of thousands of people worldwide to overcome their own personal challenges and lead happier, more fulfilling lives.
To learn more, please visit us at https://www.marisapeer.com
About Marisa Peer
Marisa's mission is to spread the message that there are simple, rapid, and effective techniques everyone can use that can truly change your life.
Experience & Operations Manager (Health Clinic)
Join us. Be you. Be part of our rapid, transformational movement.
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