This position is fully remote/working from home. We are accepting candidates from anywhere in the UK.

Salary: £24,000 per annum + £1000 per month bonus plan (target based)

Core Hours: Sat-Wed 2pm-11pm

Would you like to work for a company that is helping people make positive changes in their lives and the lives of others? Or maybe you are thinking of a career change into a fast-growing, entrepreneurial business, with breakthrough sales methods and training.

As 2019 and 2018 winners of Stevie Awards including Entrepreneur of the Year, Health and Pharmaceuticals Service, Woman of the Year, and The Lifetime Achievement Award, this is your opportunity to work for a global training and development company that touches millions of people each year and inspires them to live their highest and best life.

Role Overview

Your main responsibility will be to manage all aspects of the call quality and agent coaching process.

A background in (SPIN) sales would be beneficial, but you’ll definitely need the ability to recognise where improvements to sales calls can be made and be able to audit, document and report to Management regarding this.

Daily Duties Include:

  • Monitoring live sales calls
  • Audit and analyse the quality of agent sales calls
  • Intervening on live calls when/where necessary
  • Identifying improvements to be made to call structure when/where necessary
  • Identifying skills gaps – where improvements can be made
  • Reporting to Sales Manager regarding required ongoing coaching needs of individuals
  • Carrying out coaching sessions for sales team members when/where necessary

Essential Skills & Experience:

  • Working with call centres in a quality and coaching role
  • Strong communication skills, both written and verbally
  • Strong attention to detail

To learn more, please visit us at

Background on Marisa Peer

Marisa Peer is a world-renowned speaker, hypnotherapy trainer and bestselling author. She has over three decades of experience as a therapist, has been listed in Tatler’s guide to ‘Britain’s 250 Best Doctors’, and has been heralded as everything from “Britain’s Best Therapist” to a “pioneering motivational hypnotherapist, psychotherapist and a winning sports psychologist.”

Marisa has been a contributor and columnist to publications including Closer, Men’s Fitness, and major Sunday newspapers. She frequently appears as an expert on the BBC and television networks all over the world. She has been acknowledged as an inspirational speaker from TEDx and Conde Nast to the Royal Society of Medicine about her impassioned and effective approach to changing people’s lives from within.