This position is fully remote/working from home. We are accepting candidates from anywhere in the UK.
Salary: £40,000 OTE (Base salary + monthly target based bonus)
Core Hours: Mon, Tue, Thu-Sat 9am-6.30pm
Would you like to work for a company that is helping people make positive changes in their lives and the lives of others? Or maybe you are thinking of a career change into a fast-growing, entrepreneurial business, with breakthrough sales methods and training.
As 2019 and 2018 winners of Stevie Awards including Entrepreneur of the Year, Health and Pharmaceuticals Service, Woman of the Year, and The Lifetime Achievement Award, this is your opportunity to work for a global training and development company that touches millions of people each year and inspires them to live their highest and best life.
Summary
We are looking for diligent Team Leaders to join our team to manage and lead a team of sales representatives. We like to get to know our employees; you must be able to build close, long lasting relationships to communicate company goals to your team. You will be responsible for motivating team members and assessing performance. As well as providing help to management, including coaching, and keeping management updated on team performance. We need someone with understanding of rules and regulations as well as specific knowledge of the job to communicates concerns and policies among management and team members.
A background in (SPIN) sales would be beneficial, but you’ll definitely need the ability to recognise where improvements to sales calls can be made and be able to audit, document and report to Management regarding this.
Key Responsibilities:
- Supports team manager and performs management duties when manager is absent or out of office
- Ensuring that their teams admin is kept up to date
- Provides encouragement to team members, including communicating team goals and identifying coaching indicators
- Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
- Communicates deadlines and sales goals to team members
- Conducts team meetings to update members on best practices and continuing expectations
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
- Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Reporting to Sales Manager regarding required ongoing coaching needs of individuals
- Carrying out coaching sessions for sales team members when/where necessary
Essential Skills & Experience:
- Working with call centres in a quality and coaching role
- You must have a disciplined, conscientious, hands-on approach as this role requires work that is high quality and precise
- An ability to focus directly on the knowledge base required for the task
- Strong communication skills, both written and verbally
- Strong attention to detail
To learn more, please visit us at https://marisapeer.com/
Background on Marisa Peer
Marisa Peer is a world-renowned speaker, hypnotherapy trainer and bestselling author. She has over three decades of experience as a therapist, has been listed in Tatler’s guide to ‘Britain’s 250 Best Doctors’, and has been heralded as everything from “Britain’s Best Therapist” to a “pioneering motivational hypnotherapist, psychotherapist and a winning sports psychologist.”
Marisa has been a contributor and columnist to publications including Closer, Men’s Fitness, and major Sunday newspapers. She frequently appears as an expert on the BBC and television networks all over the world. She has been acknowledged as an inspirational speaker from TEDx and Conde Nast to the Royal Society of Medicine about her impassioned and effective approach to changing people’s lives from within.